AI_EFFECT

Ricardo Bessa was born in 1983 in Viseu, and received his Licenciado (5-years) degree from the Faculty of Engineering of the University of Porto, Portugal (FEUP) in 2006 in Electrical and Computer Engineering. In 2008, he received the M.Sc. degree in Data Analysis and Decision Support Systems from the Faculty of Economics of the University of Porto (FEP). He obtained his Ph.D. degree in the Doctoral Program in Sustainable Energy Systems (MIT Portugal) at FEUP in 2013. Currently, he is Coordinator of the Center for Power and Energy Systems at INESC TEC. He worked on several international projects such as the European Projects FP6 ANEMOS.plus, FP7 SuSTAINABLE, FP7 evolvDSO, Horizon 2020 UPGRID, Horizon 2020 InteGrid, H2020 Smart4RES, H2020 InterConnect, HORIZON ENERSHARE, and an international collaboration with Argonne National Laboratory for the U.S. Department of Energy. At the national level, he participated in the development of renewable energy forecasting systems and consultant services about energy storage and AI. Associate Editor of IEEE Transactions on Sustainable Energy and received the ESIG Excellence Award in 2022. He is co-authors of more than 60 journal papers and 120 conference papers, and IEEE Senior Member.

Lia Patrício is a Member of the Board of INESC TEC, is Associate Professor at the Faculty of Engineering of the University of Porto, she, and she is scientific director of the Engineering and Public Policy area of the CMU-Portugal Program. Her research focuses on Engagement and Service Design and Innovation for Service System Transformation. She coordinated the project with the Portuguese Ministry of Health for the design of the Portuguese Electronic Health Record and she was Principal Investigator of the Service Design for Innovation Marie Curie - Innovative Training Network, and us currently leader of the WPs on citizen engagement and service design of the European projects POCITYF and DECODIT. She has also conducted research projects on the design of technology enabled services with the industry, from Energy, Healthcare, Banking, Transportation or Retailing. Lia Patrício is associate editor of the Journal of Service Research. She is Global Faculty Member of the Center for Services Leadership, Arizona State University and Academic Scholar at the Cornell Institute for Healthy Futures. Her research has been published in the Journal of Service Research, Journal of Business Research, Journal of Cleaner Production, Journal of Service Management, Design Studies, Energy Policy among others.