UPGRID

Lia Patrício is a Member of the Board of INESC TEC, is Associate Professor at the Faculty of Engineering of the University of Porto, she, and she is scientific director of the Engineering and Public Policy area of the CMU-Portugal Program. Her research focuses on Engagement and Service Design and Innovation for Service System Transformation. She coordinated the project with the Portuguese Ministry of Health for the design of the Portuguese Electronic Health Record and she was Principal Investigator of the Service Design for Innovation Marie Curie - Innovative Training Network, and us currently leader of the WPs on citizen engagement and service design of the European projects POCITYF and DECODIT. She has also conducted research projects on the design of technology enabled services with the industry, from Energy, Healthcare, Banking, Transportation or Retailing. Lia Patrício is associate editor of the Journal of Service Research. She is Global Faculty Member of the Center for Services Leadership, Arizona State University and Academic Scholar at the Cornell Institute for Healthy Futures. Her research has been published in the Journal of Service Research, Journal of Business Research, Journal of Cleaner Production, Journal of Service Management, Design Studies, Energy Policy among others.

I am Associate Professor with Habilitation at the Informatics Department of University of Minho, where I teach Fault-Tolerant Distributed Systems. I serve as a member of the Board of Directors of INESC TEC, director of the Minho Advanced Computing Centre, and co-director of the UT Austin Portugal program. I am the national representative to the EuroHPC JU.

I received my PhD. degree in 2000 from the École Polytechnique Fédérale de Lausanne. My main research contributions have been in the field of fault-tolerant distributed agreement and epidemic communication algorithms and in the conception, development and assessment of dependable database systems. I have coordinated the H2020 SafeCloud project on secure processing in the Cloud and the FP6 GORDA project on open database replication, two previous national projects on scalable dependable databases, ESCADA and StrongRep, and the U. Minho team in the FP7 CumuloNimbo and LeanBigdata projects. I published over 100 research papers on large scale and dependable distributed systems, and served on the programme committee of several highly reputed conferences. I chaired the PC of IFIP DAIS and IEEE SRDS, and served as general chair of SRDS and ACM Eurosys.