INESC TEC
INESC TEC
INESC TEC
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Jorge Daniel Teixeira

Jorge Daniel Teixeira

Publications

SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services

Teixeira, JG;Gallan, AS;Wilson, HN;

2023

JOURNAL OF SERVICES MARKETING

Gamification in the customer journey: a conceptual model and future research opportunities

Silva, JHO;Mendes, GHS;Teixeira, JG;Braatz, D;

2023

JOURNAL OF SERVICE THEORY AND PRACTICE

Curb your enthusiasm: Examining the customer experience with Alexa and its marketing outcomes

De Oliveira, GG;Lizarelli, FL;Teixeira, JG;Mendes, GHD;

2023

JOURNAL OF RETAILING AND CONSUMER SERVICES

Designing an effective risk communication plan as a tool to reduce the risk associated with traditional burning practices in Portugal

Souza, MEB;Pacheco, AP;Teixeira, JG;Pereira, JMC;

2022

Advances in Forest Fire Research 2022

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Supervised Theses

Better Health Tracking Experience

Maria Teresa dos Santos Carneiro Chaves

M - 2019

UP-FEUP

Returns in the luxury fashion e-commerce: predicting and understanding their impact in the customer experience

José João Guimarães Fernandes

M - 2019

UP-FEUP

The SDCS method: a new service design method for companies undergoing a servitisation process

Laís Said Souza Lima

M - 2019

UP-FEUP

Introduzindo o desenho de serviços no desenvolvimento de novos serviços desportivos

Sara Cardoso Coelho Taveira da Costa

M - 2019

UP-FEUP

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Information and Contacts