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Helena Silva
I finished my bachelor's degree as Assistant Director in 1994 and my BsC degree in Management Consultancy in 2002 /2003.
In my professional career as secretary / executive secretary, before joining INESC TEC, I passed by Obra Diocesana de Promoção Social - Centro Social de S. Tomé, by Rádio Popular – Electrodomésticos, S.A. and União das Freguesias de Ovar, São João, Arada e São Vicente de Pereira.
Supervised theses
Análise de desempenho de soluções para DNS seguro
Afonso Franco Ferreira
M - 2024
UM-EEUM
Centres
Industrial Engineering and Management
The Centre for Industrial Engineering and Management (CEGI) is internationally recognised in the fields of decision science, optimisation, operations management and service engineering. The mission is to support organisations and communities in decision-making by harnessing the power of data to develop robust and sustainable solutions to complex problems. Research at CEGI focuses on real-world challenges like transport planning, supply chain management, healthcare service networks, industrial operations optimisation, disaster response and recovery, and the impact assessment of public policies. By resorting to Artificial Intelligence, data science and mathematical modelling, CEGI aims to understand system behaviours, improve process efficiency, increase organisational resilience, and anticipate the effects of decisions in uncertain contexts. CEGI operates across critical sectors including mobility, healthcare, retail, industry, energy, and services, focusing on digital transition and sustainability. We collaborate with academia, companies, municipal authorities, hospitals, and regulators, transforming scientific knowledge into applied solutions. We believe that evidence-based management is key to tackling the challenges of a constantly changing world.
Human Resources
Our Human Resources service is responsible for people management, but also for fostering a collaborative, inclusive, multicultural, and innovative environment. Our team goes beyond coordinating and executing administrative HR activities, while redefining strategies, policies, and people management practices, ensuring a healthy balance between personal and professional life. The operational services, like payroll processing and benefits administration, and the active participation in organisational development reinforces the comprehensive role of this service within our institution. Furthermore, it plays an essential role in talent attraction and the integration of new members of our Community.
Management Control
Management Control is responsible for coordinating and executing activities related to budgeting and financial planning, as well as producing, coordinating, and disseminating management information. Our goal is to ensure that resources are acquired and used effectively and efficiently to meet the institution's objectives. For this reason, we also oversee the financial management of projects. In addition to this wide range of tasks, we are responsible for reporting to funding agencies regarding the reimbursement of expenses incurred within funded projects. We also handle various issues related to project financing, ensuring compliance with the terms and conditions set by the funding agencies. We work closely with researchers and provide internal training whenever necessary to support compliance with institutional requirements and facilitate project execution.
Accounting and Finance
When it comes to coordinating and executing accounting activities, our Accounting and Finance team takes charge of managing operations. Ensuring compliance with tax obligations, maintaining a stable cash flow, and ensuring sufficient funds to meet financial commitments are just some of the responsibilities, with the team acting as intermediary between INESC TEC and external entities, in accordance with the guidelines set by the Board of Directors. But that's not all: when it comes to purchasing, travel, or insurance management, it is also this service that we rely on to ensure efficient financial and operational management.
